Shipping Policy

Fast, reliable shipping to get your orders delivered on time.

Last updated: December 07, 2025

1. Shipping Information

ShopVault ships products to locations across India. We work with trusted shipping partners to ensure your orders are delivered safely and on time.

2. Shipping Methods

We offer the following shipping options:

Standard Shipping

5-7 business days

Express Shipping

2-3 business days

Same Day Delivery

Select cities (before 12 PM)

3. Shipping Charges

Shipping charges are calculated based on:

  • Product weight and dimensions
  • Delivery location
  • Selected shipping method
Free Shipping: Orders above ₹500 qualify for free standard shipping

4. Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or sales, processing may take up to 3-4 business days.

5. Delivery Timeframes

Delivery timeframes are estimates and begin from the date of shipment, not the date of order. Delivery times may vary due to:

  • Weather conditions
  • Holidays
  • Remote locations
  • Customs clearance (for international orders)

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order status using the tracking number on our website or the courier's website.

7. Delivery Address

Please ensure your delivery address is complete and accurate. We are not responsible for delays or failed deliveries due to incorrect addresses. If an order is returned due to an incorrect address, reshipping charges will apply.

8. Failed Delivery

If delivery is attempted but unsuccessful due to:

  • Incorrect address
  • Recipient unavailable
  • Refusal to accept delivery

The package will be returned to us, and reshipping charges will apply for redelivery.

9. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately at admin@shopvault.com or call +91 1234567890. We will investigate and arrange for a replacement or refund as appropriate.

10. International Shipping

Currently, we only ship within India. International shipping may be available in the future. Please check back for updates.

11. Contact Us

For any shipping-related queries, please contact us:

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